Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gambling carries risks and should never be viewed as an investment or income source. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction in India to use 1win's services. We are committed to protecting minors and strictly enforce age verification measures. If you are below the legal age, please do not attempt to register or participate in any gaming activities.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in your behavior, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time spent gaming
- Gambling with money needed for essential expenses (rent, food, utilities)
- Feeling anxious, irritable, or restless when unable to gamble
- Spending more time or money on gambling than intended
- Neglecting work, family, or social relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control gambling
- Using gambling to escape problems or negative emotions
- Experiencing mood swings linked to gambling wins or losses
Self-Help Tools & Features
1win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
- Loss Limits: Establish a limit on the maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders of how long you have been gaming and how much you have spent
- Session Time Limits: Set an automatic time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your 1win account and visit the Responsible Gaming section in your account settings.
Support Organizations & Resources
If you are struggling with problem gambling, please reach out to one of these trusted organizations:
India
- All India Institute of Mental Health (AIIMH): A premier government mental health institution that can provide counseling and support
- AASRA: A suicide prevention helpline that also assists individuals in crisis (Tel: 9820466726)
- iCall: An emotional support helpline providing free counseling (Tel: 9152987821)
International Organizations
- GamCare (UK): Free and confidential support for problem gambling in the UK and worldwide
www.gamcare.org.uk - GamStop (UK): National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gambling Help Online (Australia): Free counseling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Evidence-based information and resources
www.responsiblegambling.org - National Council on Problem Gambling (US): Free confidential helpline and resources
www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany): Health education and support
www.bzga.de
If You Need Help
Do not suffer alone. Problem gambling is a recognized condition, and help is available. If you or someone you know is struggling with gambling:
- Contact one of the support organizations listed above
- Speak with a trusted family member or friend
- Seek professional help from a mental health counselor or therapist
- Use the self-help tools available on your 1win account
- Consider self-exclusion if you need immediate protection
Remember: Seeking help is a sign of strength, not weakness. Recovery is possible.
Contact Us
If you have questions about responsible gaming or need assistance with account controls, please contact 1win's customer support team at [email protected] or visit our responsible gaming page on the website.
Last Updated: 2026